User stories, use cases, scenarios, user flow, storyboards and journey maps; scripts for interviewing, analyse and define product requirements.
User behaviours, needs and motivations through observation techniques, task analysis, personas, surveys and other feedback methodologies.
Wireframes, sketches, interactive prototypes and creating pattern library that provides
components and code of design patterns to be used across.
Develop responsive and interactive interfaces utilising modern web techniques and frameworks; cross-device and platform compatibility.
Defining user-centric navigation and how information is organized, structured, and presented to users; ensure that the users are able to easily access information.
Ability to bring products and digital assets to life, from concept to execution; create
functional, consistent and beautiful digital products.
Managing the lifecycle (SDLC), applying it to UCD process, efficiently guiding the teams through all phases within AGILE, SCRUM, LEAN environment.
Ability to analyse complex solutions methodically and identify key test approaches, understanding how satisfied users and accessibility issues.
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Mike not only has a keen eye for visual design, as a developer he also understands the implications of how his designs can be implemented. Mike's exceptional people skills and personable manner mean that he engages positively with the business customer, while always...
Mike was the UX Lead on a number of projects during my time at OFX. Liked by all, he can work with any number of stakeholders to provide his expertise and thought leadership into the UX solution. Mike has a focus on execution and delivery but not at the expense of human centred design, logic and best...
Mike is a rare UX gem. He understands, practices and articulates the full UX process, from concept and ideation, through to design and development in the most exemplary and Lean Agile manner. He is super passionate about all facets of user experience and always carries out his work with a smile...
Mike is such a pleasure to work with. He brings great positivity and an insightful perspective to the group. His work is always of a very high standard with the customer experience...
By putting a larger emphasis on UX principles and practices, you can make iterative improvements and avoid costly large scale rework that doesn’t fit your users or organisations goals.
When talking about the benefit of UX, you can discuss success measures in terms of measuring user performance and satisfaction as well as calculating some of your return on investment.
World’s leading provider of online international payment services for personal and business customers offers 55 currencies and 24/7 support for customers.
I led UX at OFX, leading the company through a major redesign and rebuild, working with 5 product owners and agile teams on payment systems, web and app; shaping the UX vision for OFX's products and solutions, including the process and principles that enable the realisation of the vision.
I led UX for key Ticketek products such as membership and ticketing platforms, web and app.
I led product design, research and UX best practices for Datacom's clients; advocated for UX, made good UX decisions and ultimately produced successful products. I led entire end to end UX process for Healthy Habits mobile app and web platform.
I solved very complex problems around cloud migrations through design thinking, research, innovation, and great user-centered design.
NSW
VIC
QLD
ACT
